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Tasks* |
- Protect the security of medical records to ensure that confidentiality
is maintained.
- Process patient admission and discharge documents.
- Review records for completeness, accuracy and compliance with regulations.
- Compile and maintain patients' medical records to document condition
and treatment and to provide data for research or cost control and care improvement
efforts.
- Enter data, such as demographic characteristics, history and extent
of disease, diagnostic procedures and treatment into computer.
- Release information to persons and agencies according to regulations.
- Plan, develop, maintain and operate a variety of health record indexes
and storage and retrieval systems to collect, classify, store and analyze information.
- Manage the department and supervise clerical workers, directing and
controlling activities of personnel in the medical records department.
- Transcribe medical reports.
- Identify, compile, abstract and code patient data, using standard classification
systems.
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Tools & Technology* |
Tools used in this occupation:
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Medical charting systems components or accessories — Bar code attachment
equipment; Electronic medical records EMR systems |
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Microfiche or microfilm viewer components or accessories — Microfiche viewing
machines; Microfilm viewing machines |
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Postal scales |
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Scanners — Flat-top scanners |
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Special purpose telephones — Multi-line telephones |
Technology used in this occupation:
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Accounting software — Billing software; NDCMedisoft software; QMSoftware
Receivables Management; Siemens Soarian Financials |
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Data base user interface and query software — Electronic medical record EMR
software; Microsoft Access; Visionary Medical Systems OfficePM; Welford Chart Notes |
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Document management software — Fox Meadows Accent Data Manager; Hyland Software
OnBase; SoftMed ChartLocater; SoftMed ChartReserve |
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Voice recognition software — Cyber Records MediChart Express; ScanSoft Naturally
Speaking; Speech recognition software; Voice dictation software |
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Word processing software — Corel WordPerfect; Microsoft Word |
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Knowledge* |
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Clerical — Knowledge of administrative and clerical procedures and systems
such as word processing, managing files and records, stenography and transcription,
designing forms, and other office procedures and terminology. |
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Customer and Personal Service — Knowledge of principles and processes for
providing customer and personal services. This includes customer needs assessment,
meeting quality standards for services, and evaluation of customer satisfaction. |
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English Language — Knowledge of the structure and content of the English
language including the meaning and spelling of words, rules of composition, and
grammar. |
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Computers and Electronics — Knowledge of circuit boards, processors, chips,
electronic equipment, and computer hardware and software, including applications
and programming. |
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Skills* |
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Active Listening — Giving full attention to what other people are saying,
taking time to understand the points being made, asking questions as appropriate,
and not interrupting at inappropriate times. |
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Reading Comprehension — Understanding written sentences and paragraphs in
work related documents. |
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Time Management — Managing one's own time and the time of others. |
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Speaking — Talking to others to convey information effectively. |
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Writing — Communicating effectively in writing as appropriate for the needs
of the audience. |
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Active Learning — Understanding the implications of new information for both
current and future problem-solving and decision-making. |
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Instructing — Teaching others how to do something. |
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Critical Thinking — Using logic and reasoning to identify the strengths and
weaknesses of alternative solutions, conclusions or approaches to problems. |
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Social Perceptiveness — Being aware of others' reactions and understanding
why they react as they do. |
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Judgment and Decision Making — Considering the relative costs and benefits
of potential actions to choose the most appropriate one. |
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Abilites* |
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Oral Comprehension — The ability to listen to and understand information
and ideas presented through spoken words and sentences. |
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Written Comprehension — The ability to read and understand information and
ideas presented in writing. |
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Information Ordering — The ability to arrange things or actions in a certain
order or pattern according to a specific rule or set of rules (e.g., patterns of
numbers, letters, words, pictures, mathematical operations). |
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Oral Expression — The ability to communicate information and ideas in speaking
so others will understand. |
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Near Vision — The ability to see details at close range (within a few feet
of the observer). |
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Speech Clarity — The ability to speak clearly so others can understand you. |
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Category Flexibility — The ability to generate or use different sets of rules
for combining or grouping things in different ways. |
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Speech Recognition — The ability to identify and understand the speech of
another person. |
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Written Expression — The ability to communicate information and ideas in
writing so others will understand. |
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Deductive Reasoning — The ability to apply general rules to specific problems
to produce answers that make sense. |
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Work Activities* |
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Getting Information — Observing, receiving, and otherwise obtaining information
from all relevant sources. |
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Interacting With Computers — Using computers and computer systems (including
hardware and software) to program, write software, set up functions, enter data,
or process information. |
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Communicating with Supervisors, Peers, or Subordinates — Providing information
to supervisors, co-workers, and subordinates by telephone, in written form, e-mail,
or in person. |
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Performing Administrative Activities — Performing day-to-day administrative
tasks such as maintaining information files and processing paperwork. |
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Updating and Using Relevant Knowledge — Keeping up-to-date technically and
applying new knowledge to your job. |
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Evaluating Information to Determine Compliance with Standards — Using relevant
information and individual judgment to determine whether events or processes comply
with laws, regulations, or standards. |
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Documenting/Recording Information — Entering, transcribing, recording, storing,
or maintaining information in written or electronic/magnetic form. |
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Establishing and Maintaining Interpersonal Relationships — Developing constructive
and cooperative working relationships with others, and maintaining them over time. |
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Handling and Moving Objects — Using hands and arms in handling, installing,
positioning, and moving materials, and manipulating things. |
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Organizing, Planning, and Prioritizing Work — Developing specific goals and
plans to prioritize, organize, and accomplish your work. |
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Work Context* |
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Telephone — How often do you have telephone conversations in this job? |
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Face-to-Face Discussions — How often do you have to have face-to-face discussions
with individuals or teams in this job? |
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Contact With Others — How much does this job require the worker to be in
contact with others (face-to-face, by telephone, or otherwise) in order to perform
it? |
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Importance of Being Exact or Accurate — How important is being very exact
or highly accurate in performing this job? |
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Indoors, Environmentally Controlled — How often does this job require working
indoors in environmentally controlled conditions? |
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Letters and Memos — How often does the job require written letters and memos? |
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Importance of Repeating Same Tasks — How important is repeating the same
physical activities (e.g., key entry) or mental activities (e.g., checking entries
in a ledger) over and over, without stopping, to performing this job? |
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Freedom to Make Decisions — How much decision making freedom, without supervision,
does the job offer? |
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Structured versus Unstructured Work — To what extent is this job structured
for the worker, rather than allowing the worker to determine tasks, priorities,
and goals? |
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Physical Proximity — To what extent does this job require the worker to perform
job tasks in close physical proximity to other people? |
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Job Zone* |
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Title |
Job Zone Three: Medium Preparation Needed |
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Overall Experience |
Previous work-related skill, knowledge, or experience is required for these occupations.
For example, an electrician must have completed three or four years of apprenticeship
or several years of vocational training, and often must have passed a licensing
exam, in order to perform the job. |
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Job Training |
Employees in these occupations usually need one or two years of training involving
both on-the-job experience and informal training with experienced workers. |
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Job Zone Examples |
These occupations usually involve using communication and organizational skills
to coordinate, supervise, manage, or train others to accomplish goals. Examples
include funeral directors, electricians, forest and conservation technicians, legal
secretaries, interviewers, and insurance sales agents. |
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SVP Range |
(6.0 to < 7.0) |
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Education |
Most occupations in this zone require training in vocational schools, related on-the-job
experience, or an associate's degree. Some may require a bachelor's degree. |
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Interests* |
Interest code: C
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Conventional — Conventional occupations frequently involve following set
procedures and routines. These occupations can include working with data and details
more than with ideas. Usually there is a clear line of authority to follow. |
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Realistic — Realistic occupations frequently involve work activities that
include practical, hands-on problems and solutions. They often deal with plants,
animals, and real-world materials like wood, tools, and machinery. Many of the occupations
require working outside, and do not involve a lot of paperwork or working closely
with others. |
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Work Styles* |
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Cooperation — Job requires being pleasant with others on the job and displaying
a good-natured, cooperative attitude. |
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Stress Tolerance — Job requires accepting criticism and dealing calmly and
effectively with high stress situations. |
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Integrity — Job requires being honest and ethical. |
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Attention to Detail — Job requires being careful about detail and thorough
in completing work tasks. |
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Dependability — Job requires being reliable, responsible, and dependable,
and fulfilling obligations. |
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Concern for Others — Job requires being sensitive to others' needs and feelings
and being understanding and helpful on the job. |
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Independence — Job requires developing one's own ways of doing things, guiding
oneself with little or no supervision, and depending on oneself to get things done. |
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Adaptability/Flexibility — Job requires being open to change (positive or
negative) and to considerable variety in the workplace. |
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Initiative — Job requires a willingness to take on responsibilities and challenges. |
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Self Control — Job requires maintaining composure, keeping emotions in check,
controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Work Values* |
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Relationships — Occupations that satisfy this work value allow employees
to provide service to others and work with co-workers in a friendly non-competitive
environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
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Working Conditions — Occupations that satisfy this work value offer job security
and good working conditions. Corresponding needs are Activity, Compensation, Independence,
Security, Variety and Working Conditions. |
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Wages & Employment* |
National
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Median wages (2005) |
$12.83 hourly, $26,690 annual |
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Employment (2004) |
159,000 employees |
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Projected growth (2004-2014) |
Faster than average (21-35%)
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Projected need (2004-2014) |
69,000 additional employees |
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